Sales and Marketing

Sales and Marketing efforts drive the revenue that your business needs to thrive; Idaptic knows this, and has created solutions to maximize your resources for these initiatives. We give you full visibility into every step of each process to ensure you're maximizing the automated aspect of your organization, all the while ensuring the creativity and personalized nature of the business remains.

New Product capabilities:

• Deliver products to market faster, more efficiently, with lower costs, and a significantly increased return on your investment
• Build supporting infrastructure to support idea creation and follow-through
• Manage the opportunity - order - cash process
• Process monitoring capabilities for consumption, trending, and revenue
• Integrate all process components into one seamless workflow
  • Taking the order, fulfilling the order, supporting (call center as an example) billing the order

Order management and support capabilities include:

• No re-creation of data needed from opportunity to order - seamless ability for team members to deliver based on existing knowledge
• Workflow decisions and visibility eliminate risk in delivery - accelerate, reprioritize, streamline
• Customer experience visibility into every transaction and order, product or service agnostic  
• Rapid infrastructure deployment for call centers supports initiatives, campaigns, and customer needs
• Tailored data capture ensures information accuracy and analysis
• Integration capabilities bring relevant information into your workspace - add automated workflow decisions to drive results  

New Customer Management and On-boarding Automation gives you:

• Critical data capture to establish accounts, track contacts, set up infrastructure for billing
• Track product consumption, revenue growth, contact management, opportunity management in conjunction with bringing a new customer on-board
• Seamlessly manage risk associated with contracts - eliminate exposure, ensure expected delivery, meet terms
  • Automatically follow up in a consistent and predictive manner
  • Unique data capture submissions for surveys

Internal Sales and Marketing Solutions:

• Automated funnel capabilities
• Complete and custom sales productivity: real time and historical, reportable from the global level down to individual performance
• Central idea management through product development process
• Unique idea submission capabilities can be anonymous; named submission allowances for gathering new ideas
• Set your tailored process for new idea integration; including submission, approvals, testing, etc.
• Manage your resources, inputs, and requirements against a given roll-out schedule
• Integrate marketing campaigns similarly to your projects with results at the heart: key metrics can include touch points, frequency, success rate, and many others
• Track revenue, costs, and budget for new and existing products- reporting capabilities are fully customizable