Operations

Idaptic's Operations solution is based on programmed routing of work to the right individuals in a streamlined manner, driving a consistent and predictable experience for all integrated parties. Because of that, we've broken our Operations solution into these key segments:

Field management

• Structured, on time, never out of compliance
• Data-enabled for higher efficiency and accuracy
• Workloads managed appropriately with visibility into real-time performance
• Automated resolution when issues arise
• Auto, manual, task-type assignment capabilities
• Visibility into team performance and bottle neck analysis are available to operate organization at maximum efficiency

Vendor management

• Full Automation: bids, acceptance, installation, payables
• Trending analysis to monitor costs by vendor and business unit, available both historically and in real-time
• Ability to integrate and manage vendors to maximize relationship
  • Hold them accountable just like an employee
  • Instant reporting by vendor on performance and cost consistency

Project management and Process management

• Automated critical path for the most accurate and predictive time management
• Baseline and forecast every task to ensure proactive project management
• Automated tools allow you to point out derailed projects and call necessary attention to issues
• Time stamped notes for all team members ensure critical information is captured centrally

Spend and Budget Management

• Real time and historical financial capabilities
• Proactive adjustments achieved with Idaptic in real-time status
• Pull key financials and accounting information into your operational environments without manual interaction

Workflow management

• Highly robust user-configured workflow
• Email and text notification for task assignments
• Unique queue structures allow you to manage work in a balanced and efficient manner
• Subscription capabilities keep relevant parties aware of project status as required
• Ongoing and recurring integrated maintenance solutions